Refund policy

Return & Refund Policy

We accept return requests within 30 days of delivery.

To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase may be required.

To start a return, contact us at amoshop.us@gmail.com with your order number and the reason for the return. Please do not return any item without contacting us first, as return instructions and the return address may vary depending on the product.

Items that are damaged, defective, or incorrect upon arrival should be reported within 7 days of delivery. Please include photos or videos showing the issue so we can review the claim.

For hygiene and safety reasons, certain personal care, beauty, oral care, and health-related products may not be eligible for return once opened or used, unless they arrive damaged or defective.

If your return is approved, we will provide return instructions. Unless the item is defective, damaged, or incorrect, return shipping costs may be the responsibility of the customer.

Once an approved return is received and inspected, we will notify you of the refund status. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Orders that have already been processed or shipped may not be canceled.

For any questions regarding returns or refunds, contact us at amoshop.us@gmail.com.